Principal Engineer
Principal Duties and Responsibilities for this position:
• Provide residential and commercial site investigations to determine cause and origin of structural failure.
• Investigate and assess damages due to catastrophes such as storm damage, hurricanes, and floods.
• Provide signed and sealed detailed reports outlining cause and origin of damage to clients.
• Manage multiple projects and assumes responsibility for project execution within budget and on time.
• Research technical publications and literature in support of evaluations.
• Provide leadership and mentoring to other Engineers.
• Review work of Senior and Staff Engineers and Engineering Intern(s).
• Communicate directly with clients regarding project status.
• Market Engineering Services when not directly working on a job.
• Interview prospective personnel for Engineering Department positions, as needed.
• Responsible for any other duties as assigned by the Director of Engineering Operations.
Experience/Education Requirements:
• Possess excellent verbal and written communication skills, knowledge of grammar, punctuation, and spelling required.
• Requires strong analytical and field inspection skills
• Ability to interact and work well with others.
• Ability to interpret, adapt and apply guidelines and procedures.
• Ability to work independently and use initiative, ability to be organized and to meet deadlines.
• Work to continue personal competency through education, outside literature, seminars.
• Computer knowledge of Windows environment, Microsoft Office, ability to learn and use other software programs.
• Possess a Driver’s License and ability to use personal vehicle for Company business.
• Adhere to the Company Drug Free Workplace Policy and successfully complete pre-employment and random drug screenings.
• Successfully complete background-screening process, including criminal, social security verification, credit history, workers’ compensation, and MVR screenings.
Bachelor’s degree in Civil or Structural Engineering required. Master’s degree preferred. P.E. license in the State of Florida required. Minimum eight (8) years engineering experience and three (3) years forensic experience required. Experience working with law firms and insurance companies required. Deposition and expert testimony experience preferred.
Personal Qualities:
• Willingness to carry out the mission of Sdii Global Corporation.
• Ability to work as a team member and leader.
• Ability to work with a diverse group of people.
• Professional appearance and behavior.
• Ability to prioritize and meet deadlines.
• Ability to maintain confidentiality.
• Must be a self-starter, with high energy and a positive attitude.
To Apply: Please submit resumes or referrals to humanresources@sdii-global.com
Sales and Marketing Coordinator
The Sales and Marketing Coordinator will assist the Marketing Department in day-to-day operations. Candidates interested in this entry-level role, please apply!
Department: Sales and Marketing
Work Location: Corporate Office - Tampa, Florida (In-Person Required)
Status: Full-Time
Principal Duties and Responsibilities for this position:
Client Engagement & Retention
• Make outbound marketing / customer service calls and field inbound calls and enter data directly into the Client Relationship Management Program (CRM); track contacts and organize calls, including documenting all calls, follow-ups, mailings and meetings information in the database on a daily basis.
• Create lead generation and engage in customer retention activities in accordance with the company marketing strategy as directed by Marketing & Executive Leadership.
• Provide excellent customer service and assist with solving client issues.
• Responsible for maintaining company Microsoft Customer Relationship Management (CRM) program.
• Identify new avenues of business through needs communicated by clients.
• Successfully position SDII Global Corporation as the solution to the clients’ specific needs.
Event Planning & Logistics, & Marketing Initiatives
• Coordinate services with Marketing & Executive Leadership for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, printing of event materials, organize and track registration of event participants, and any special requirements.
• Coordinate with Marketing in setting up, confirming and tracking client meetings in marketing calendar.
• Assisting with conferences and event planning, tracking budgets and expenses, and communicating with internal and external creative service providers.
• Assist in negotiating contracts with service providers and suppliers, such as hotels, convention centers, vendors, caterers, etc. at the direction of management.
Marketing Initiatives
• Responsible for implementing initiatives from Marketing & Executive Leadership in accordance with the company marketing strategy as directed by management.
• Promote SDII through marketing initiatives; manage marketing materials, including literature, promotional items, displays, including writing and proofreading, and liaising with designers and printers at the direction of leadership.
• Assist with content conceptualization for company social media platforms, expanding viewership and followers; creating and maintaining a program for consistent content and message broadcasting.
• Operate independently and efficiently to manage multiple tasks, priorities and projects, simultaneously.
Education/Experience:
• High School degree or equivalent required.
• Bachelor’s degree in Marketing, Advertising, Public Relations OR Two (2) years of related experience required.
• Insurance and/or legal knowledge strongly preferred.
Experience/Performance Preferences (Knowledge, Skills and Abilities):
• Must possess a proven track record in client relations / customer service as well as an understanding of building and maintaining B2B relationships.
• Understanding of CRM (Customer Relationship Management) system (Microsoft Dynamics preferred).
• Computer experience in Microsoft Office (Outlook, Excel, Word, PowerPoint), ability to learn and use other software programs.
• Understanding of creative platforms (Adobe Illustrator, Canva, etc.).
• Must have a strong attention to detail.
• Must be well organized and skilled in coordinating logistics.
• Must be a strong multi-tasker who is able to prioritize and deal with unexpected problems quickly and effectively.
• Ability to speak clearly and professionally to clients.
• Ability to interact and work well with others, understanding the importance of a team approach to opportunity development.
• Ability to work independently, use initiative, to be organized and to meet deadlines.
• Possess a Florida Driver’s License and ability to use personal vehicle for company business.
• Adhere to the Company Drug Free Workplace Policy and successfully complete pre-employment and random drug screenings.
• Successfully complete background-screening processes, including criminal, social security verification, credit history, workers’ compensation, and MVR screenings.
Personal Qualities:
• Willingness to carry out the mission of SDII Global Corporation and its departments.
• Ability to work as a team member and leader.
• Ability to work with a diverse group of people.
• Professional appearance and behavior.
• Ability to prioritize and meet deadlines.
• Ability to maintain confidentiality.
• Ability to work in a high stress, fast-paced environment.
• Must be a self-starter, with high energy, and a positive attitude.
To Apply: Please submit resumes or referrals to humanresources@sdii-global.com
Project Assistant
The Project Assistant will provide administrative and operations support to the Engineering Department, ensuring day-to-day operations run efficiently. This position will be working with engineers, homeowners, and insurance companies to process reports, schedule home visits, and electronically deliver invoices.
Work Location: Tampa Corporate Office, In-Person
Status: Full- Time, Hourly
Principal Duties and Responsibilities for this position:
• Communicate due dates, budgets and updates to clients.
• Communicate with clients about post-site visit inquiries including; budget adjustments, supplemental information, and any other needed follow up communications needed for the successful coordination of the final report.
• Communicate with clients about scopes of work including, clarification, preliminary budgets (i.e. budgets we need to send prior to the site visit either client requested or out of state jobs), supplemental documents/information, and any other needed follow up communications needed for the successful coordination of the site visit.
• Verify accurate project entry; including scope of work, address, homeowner name, and contact information. Maintain accurate and up-to-date project files and project database. Including but not limited to: Update project records as needed (homeowner’s name, address, telephone number, claim number, client information, etc.). Notify Engineer and stake holders of the update and distribute updated file material to stake holders.
• Track projects from initiation to field work completion, communicate the due dates to the appropriate staff and maintain project workflow reports for assigned staff; enter information pertaining to project issues and events into database.
• Communicate with adjusters, homeowners and attorneys regarding project status, acting as a liaison between clients and department personnel, during the scheduling phase. If issues arise during this phase communicate with the Engineering Services Administrator.
• Prepare and coordinate all activities relating to the preparation of reports.
• Verify and review reports for accuracy, completeness, and conformance with established standards, regulations, policies and procedures.
• Assist Engineers with tracking projects and communicating due dates and project-related changes to the appropriate Engineer.
• Manage report routing, including preparation of photo reports, report drafts, peer reviews and final edits.
• Collaborate and communicate with engineer regarding workflow-issues.
• Enter information pertaining to project issues and events into database. Notify appropriate parties such as Engineering Services Administrator or Engineering Technical Support Manager.
• Coordinate final report processing and signature with engineer.
• Maintain accurate and up-to-date project files and project database. Including but not limited to: Update project records as needed, and if changed or updated after the scheduling phase (homeowner’s name, address, telephone number, claim number, client information, etc.), notify Engineer and involved parties of the update and distribute updated file material to applicable parties.
• Meet company TAT (Turnaround timeframe) goals related to final processing.
• Distribute final reports to clients and any other applicable parties as needed
• Complete projects in the database as required. Close completed project files including purging files.
• Pull required site background information and property appraiser information to ensure timely project scheduling and completion.
• Initiate scheduling contact within 24-48 business hours of project receipt. Schedule initial site visit within 7 days of project receipt. Follow up with site contact every day and keep client abreast of all contact attempts; inquire if there is alternate contact information. Notify all parties involved of delays and scheduling attempts made. If project has been going through this scheduling process without any forward movement for 7-10 calendar days, communicate with the Engineering Services Administrator for action plan.
• Coordinate engineer’s schedules, including coordinating and setting site visits with homeowner and/or their representatives (Public Adjuster, Attorney, contractor, etc.) and updating calendar and database. Coordinate appropriate timeline for completion.
• Assist engineers with logistics of travel coordination.
• Enter billable and non-billable time into database for Engineer’s and self; enter expenses into database, generate and edit invoices for submittal to accounting.
Education/Experience:
• High School degree or equivalent required. Bachelor’s degree preferred.
• Minimum 1-3 years customer service or administrative experience highly preferred
• Proficient in a Windows environment, including Microsoft Office Suite, Adobe Acrobat, Database Management and possess the technological ability to learn other software systems as required
Performance Preferences (Knowledge, Skills and Abilities):
• Must possess excellent verbal and written communication skills; including excellent grammar and spelling.
• Ability to perform administrative tasks with strong organizational skills and attention to detail.
• Ability to work as a collaborative team member and exercise leadership skills.
• Ability to interpret, adapt and apply guidelines and procedures.
• Ability to work independently and use initiative to complete tasks.
• Ability to meet deadlines and to prioritize and adapt to last minute requests or schedule changes as the workload requires
• Ability to maintain confidentiality
• Adhere to the Company Drug Free Workplace Policy and successfully complete pre-employment and random drug screenings.
• Successfully complete the background-screening process, including criminal, social security verification, credit history, worker’s compensation, and MVR screenings.
Personal Qualities:
• Willingness to carry out the mission of Sdii Global Corporation.
• Must be a self-starter, with high energy and a positive attitude
• Capable of finding a solution when faced with an unexpected situation.
• Interact and work well with a diverse group of people
• Professional appearance and behavior
To Apply: Please submit resumes or referrals to humanresources@sdii-global.com